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Our Team

Charm Factory is all about finding the beauty in small things – our tiny team is no exception. But if the best things come in small boxes, then we’re that diamond in the rough, that hidden gem of a business ready to deliver premium products and sterling service. 

Though we keep it small, we make big things happen, and everything that happens at Charm Factory is down to the hard work, skill, and ingenuity of our employees. 

So here’s the lowdown on what goes down at Charm Factory:

Our Manufacturing Team:

Where the Magic Happens

  • Mold making
  • Wax injection and treeing
  • Investment
  • Casting in sterling silver, bronze, and gold
  • Clipping and grinding
  • Proprietary polishing methods
  • Engraving
  • Custom design creation

Our Office Team:

Organized Creative Chaos

  • Order fulfillment 
  • Customer charming
  • Custom inquiry responses 
  • Creative marketing 
    • Writing
    • Design 
    • Photography 
    • Social media